Release Of Medical Information
Release of Information should be an asset, not a burden. Outsourcing your Release of Information to Records Source assures maximum revenue is derived from the release of the health information in your control. Records Source concept begins by acknowledging that the ROI industry is ready for the next generation solution that meets needs at all levels —compliance, security, and revenue generation.
Initial $15 Processing Fee
Fee paid to Records Source at the time of service.
We require a fifteen dollars initial processing fee from the requesting party. This is a non-refundable fee to cover the cost of:
- Tracking —HIPAA Disclosure. HIPAA requires that all Covered Entities have a system in place to track the release of protected health information (PHI).
- Support —Request Status. Online, fax and by phone request support to patients, copy services, law firms and insurance carriers.
This fee is paid by the requester to Records Source at the time of service.
Final Reproduction Cost
Fee paid to facility at the time of records delivery.
Once a request for records is completed, and if there is a reproduction fee in making records available we:
- Invoicing — Billing Collections. Generate an invoice and submit it to the requesting party for payment. This invoice is for your time in making records available.
- eDelivery —Digital Service. All requests can be delivered 100% electronically. High-grade SSL data encryption at transfer and 256-bit AES at rest.
This fee is paid by the requester to your office at the time of records delivery.
Bergey Spine Institute
Bergey Spine Institute started using Record Source in 2016, to handle all our medical record requests. Since then, we have been relieved of all the burdens associated with any costs and time for processing medical records. Using Records Source has also allowed us to place a full-time employee, whose primary role was to process records daily, to another critical role within the practice.
Foundation Medical Group
We used to outsource this function to a copy service and were never completely comfortable that they were operating in a compliant manner. They were also keeping all of the revenue collected, even though our staff was heavily involved in the process. Record Source provides an Accounting of Disclosure log that has detailed reporting information on all releases. We are able to generate positive revenue, which we greatly appreciate.
Health Medical Management
We have noticed a substantial increase in overall efficiency and a significant decrease in the amount of time and effort it takes to complete the tedious process of fulfilling records requests. Using Records Source platform to release our patient's medical information has reduced the time spent processing requests, allowing a significant improvement in overall office productivity while making the whole process much more efficient.
Records Source ROI Process
We data entry every record request for accounting of disclosures. All tasks are tracked through audit trail reporting to provide end-to-end visibility.
We validate the legitimacy of the requester. We verify patient's personal information and signature on medical release authorization.
Locate exact information that has been requested and review and examine each page of the record for confidential and legally protected information.
Once the request is complete, we generate and send invoice to the requestor. Payments are handled online through a secure payment engine.
Records distribution by e-service. Electronic delivery through our secure transfer network. Records will not be release without proper payment.
Complete Audit Trail
Complete history of all activities. If there's ever an issue or you do get audited, you have the necessary data to show the complete chain of control.
Requestor fills out an easy-to-understand web based form. All information is verified to ensure a valid and complete request is created.
Formal patients can request their entire medical file or reports only. Secure records delivery to SSA and State DDS by Electronic Records Express.
We work with a wide array of third-party entities such as copy services, law firms, insurance companies, state agencies and court systems.
Records Source Benefits
Get in touch and learn more about our services. If you have a question regarding your online account, or need help in serving your request, please contact us.
Serve Us By Mail
1142 S. Diamond
Bar Blvd 310
Diamond Bar, CA 91765.