Medical Records Source | Release Of Medical Information

Release Of Medical Information

Release of Information should be an asset, not a burden. Outsourcing your Release of Information to Records Source assures maximum revenue is derived from the release of the health information in your control. Records Source concept begins by acknowledging that the ROI industry is ready for the next generation solution that meets needs at all levels —compliance, security, and revenue generation.

Initial $15 Processing Fee

Fee paid to Records Source at the time of service.

We require a fifteen dollars initial processing fee from the requesting party. This is a non-refundable fee to cover the cost of:

  • Tracking —HIPAA Disclosure. HIPAA requires that all Covered Entities have a system in place to track the release of protected health information (PHI).
  • Support —Request Status. Online, fax and by phone request support to patients, copy services, law firms and insurance carriers.

This fee is paid by the requester to Records Source at the time of service.

Final Reproduction Cost

Fee paid to facility at the time of records delivery.

Once a request for records is completed, and if there is a reproduction fee in making records available we:

  • Invoicing — Billing Collections. Generate an invoice and submit it to the requesting party for payment. This invoice is for your time in making records available.
  • eDelivery —Digital Service. All requests can be delivered 100% electronically. High-grade SSL data encryption at transfer and 256-bit AES at rest.

This fee is paid by the requester to your office at the time of records delivery.

Records Source ROI Process

Logging Tracking

We data entry every record request for accounting of disclosures. All tasks are tracked through audit trail reporting to provide end-to-end visibility.

Data Verification

We validate the legitimacy of the requester. We verify patient's personal information and signature on medical release authorization.

Sensitive Information

Locate exact information that has been requested and review and examine each page of the record for confidential and legally protected information.

Billing Collections

Once the request is complete, we generate and send invoice to the requestor. Payments are handled online through a secure payment engine.

File eDelivery

Records distribution by e-service. Electronic delivery through our secure transfer network. Records will not be release without proper payment.

Complete Audit Trail

Complete history of all activities. If there's ever an issue or you do get audited, you have the necessary data to show the complete chain of control.

Request Submission

Requestor fills out an easy-to-understand web based form. All information is verified to ensure a valid and complete request is created.

Patient's Portal

Formal patients can request their entire medical file or reports only. Secure records delivery to SSA and State DDS by Electronic Records Express.

Third Parties

We work with a wide array of third-party entities such as copy services, law firms, insurance companies, state agencies and court systems.

Records Source Benefits


Contact Us

Get in touch and learn more about our services. If you have a question regarding your online account, or need help in serving your request, please contact us.

Serve Us By Mail

1142 S. Diamond Bar Blvd 310
Diamond Bar, CA 91765.

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