Upload Your Request For Records...

All requests are subject to twenty (20) business days turnaround. We'll keep you posted on any further updates by fax and email.

We do not accept any type of personal process serving, including Subpoena and HIPAA Authorization. Please use our Upload Portal Module.

SAVE YOUR PRECIOUS TIME WRITING EMAILS, MAKING PHONE CALLS, CHECK THE STATUS OF YOUR REQUEST NOW!
PAY INVOICES AND DOWNLOAD CERTIFICATES FROM OUR STATUS ONLINE PORTAL

Frequently Asked Questions


Records Source does not accept any type of process serving, including, fax, email, and personal service. You must upload your request for records from our secure Records Request Upload Module. If you are unable to upload, please mail your request to our processing center located at 1142 S. Diamond Bar Blvd #310, Diamond Bar, CA 91765.

Please make sure the following is included:

  • Your request for records needs to be served —with an initial processing fee of $15. This fee must be payable to Records Source.
  • Our doctors provide treatment at different medical locations —The treating doctor's name and address must be included in your request.
  • Your request must be directed to our medical practice —Records Source is not a treating medical facility.
  • We required individual requests for Medical, Therapy, Billing and X-Rays records —as each file item is retrieved and processed separately.

There is no need to spend the time, money on gas, or postage fees to serve us your request for records. E-serve us, it's faster, easier and convenient. Please upload your request from our secure Records Request Upload Module.

https://reportssource.com/signup

If for whatever reason you are unable to upload from our secure Records Request Upload Module, please mail your request for records to: 1142 S. Diamond Bar Blvd #310, Diamond Bar, CA 91765. If you are not a registered user, please sign up today.

https://reportssource.com/signup

All requests are subject to twenty business days turnaround. However, some requests could be completed sooner, depending on the file situation.

https://reportssource.com/status

You can always check the status of your request from our Online Status Portal, all you need is your unique Reference Number and the Patient's Date of Birth.

As soon as your request is complete, we will send you an email notification. You can download your file as many times as you need for ONLY 5 FIVE DAYS, from the notification date.

https://reportssource/login

After this time frame, your file is no longer available. If for whatever reason we need to re-upload a file, there will be a re-upload charge fee.